EPG Global ONEExpert Perception Group

Website Audits for Hotels and Resorts

Hotels and resorts make up almost a quarter of the companies whose websites we reviewed in 2026. Guests always compare hotels, so we focus on what drives their choice: room descriptions, prices, booking terms, reviews, and the booking form. Unclear text or a broken button quickly sends a guest to another hotel.

Results from our review of 27 hotel and resort websites in 2026

  • 93%of websites had text left in English or the local language
  • 78%of websites had language errors and signs of machine translation
  • 63%of websites had contradictory information: different prices, figures, or names
  • 67%of websites had errors that made it harder to book a room or contact the hotel

Learn more: EPG Global ONE Research 2026

Why Work with Us

  • One audit instead of four specialists: language, translation, site functionality, and comparison with the primary version for one price.
  • Start with a pilot audit of 5 key pages for $180, with results in 2 business days.
  • Your team can fix the errors using clear task lists, without giving us website access and without hiring new contractors.

Free, results the same day

5 key pages and your trust score

Which pages of a hotel website should be checked first?

Rooms, prices and booking terms, the booking form, reviews, and contacts. These are the pages guests use to make their decision.

Do you check booking terms and loyalty programs?

Yes. We often find errors in booking terms and loyalty programs, as well as differences from the primary version of the website.

Pilot Audit of 5 Key Pages

We audit 5 key pages of your website and calculate the Customer Trust in Website Score (CTWS). You receive a report showing exactly where the problem was found, how it looks to the customer, and how to fix it.

$1802 business days

What We Audit

Opening the payment page. If it does not open, please email us at epg.global.one@gmail.com.

Free Quick Website Review

Results the same day.

Your request has been received. We'll send you the results the same day.

Full Website Audit

We audit important pages or the entire website.

$70030 key pages, 5 business days

$20per page for a full website audit

What We Audit

Your request has been received. We will contact you at the email address provided.