About Us
Service Areas
1. Russian Website Version Audit
We audit the Russian version of a website or individual Russian-language pages through the eyes of a Russian-speaking customer: language, grammar, signs of machine translation, untranslated elements, links, and customer reviews. A native speaker immediately notices errors that the company may miss.
2. Full Website Audit
We audit websites in any language: incorrect links, outdated pages, placeholders, system code, and differences between language versions. These errors gradually accumulate during website updates and often remain unnoticed by the company, but not by customers.
How We Help Companies
1. Pilot Audit of 5 Pages
We begin by auditing 5 key pages of the website. After the pilot audit, you receive a clear report: exactly where the problem was found, how it looks to the customer, why it matters, and how it can be fixed. We also calculate the Customer Trust in Website Score (CTWS).
2. Full Audit With Possible Ongoing Support
If the pilot audit is useful, the next step can be an audit of other important pages or the entire website. If the company is large and the website is updated often, ongoing support may be needed. A small support subscription helps identify errors after website updates and prevents them from remaining unnoticed by customers.
1.Errors That Can Cost Companies Real Money
In a survey of 1,029 adults in the United Kingdom conducted by Global Lingo, 59% said they would not use a company whose website had obvious errors. And 82% said they would not use a company whose materials were poorly translated. Customers usually do not explain why. They simply leave.
The survey was conducted by Global Lingo, a London-based language services agency that has been operating since 2006 and has offices in five countries. The results were published by the British business publication Real Business.
2.How to Stop Losing New Customers Because of Avoidable Details
A clear, user-friendly website in the customer’s language shows that the company respects the customer, cares about their experience, and values their attention.
Typos, untranslated elements, incorrect links, mixed languages, and technical errors break that impression and significantly reduce trust.
3.Why Website Errors Appear and Gradually Accumulate
Websites are updated by marketers, translators, developers, and other teams, and each person is usually responsible only for their own part.
That is why we conduct a comprehensive audit of the entire website, helping companies stop losing customers.
4.Customers Choose the Company That Speaks to Them in a Language They Understand
In a CSA Research and Kantar study of 8,709 consumers in 29 countries, 76% preferred product information in their own language, and 73% wanted to see at least customer reviews in their own language.
The study was conducted by CSA Research, an independent research company that has studied this topic since 2006. The survey across 29 countries, including Russia, Turkey, South Korea, Japan, and Vietnam, was carried out by Kantar, an international company specializing in consumer research.
5.How to Fix Website Errors Without Major Costs
Companies do not need to expand their staff or create a separate department for this. Corrections can be made by the specialists who already work on the website.
Our team audits the website, shows exactly what needs to be fixed and where, and you send the recommendations directly to the responsible people.
6.Why EPG Global ONE
In one audit, EPG Global ONE covers the areas for which companies usually hire several separate specialists: a translator, a proofreader, a website QA specialist, and a marketing specialist. The client receives one complete picture instead of scattered comments, saves money and time, and immediately sees what should be fixed first.
We do not separate proofreading and comparison with the main version of the website into two different services. It is one audit and one price. In one audit, we evaluate language and grammar, signs of machine translation, meaning and tone, links and language switching, request forms, differences in prices, phone numbers, and figures across language versions, leftover template text, and outdated pages. Audits are carried out by native speakers: editors, proofreaders, and translators with experience working with websites. For every error found, we show where it is located and suggest the correct version.
Our database was built in 2026 based on website audits of more than 130 companies in different countries and contains more than 2,200 errors that reduce customer trust. It grows with every new audit, so our recommendations are based on what is actually appearing on websites today.